{"id":2399,"date":"2020-10-01T16:51:09","date_gmt":"2020-10-01T21:51:09","guid":{"rendered":"https:\/\/atrevete.academy\/blog\/?p=2399"},"modified":"2020-11-09T14:13:53","modified_gmt":"2020-11-09T19:13:53","slug":"whatsapp-web-resuelve-tus-problemas-mas-comunes","status":"publish","type":"post","link":"https:\/\/atrevete.academy\/blog\/whatsapp-web-resuelve-tus-problemas-mas-comunes\/","title":{"rendered":"WhatsApp Web: Los problemas m\u00e1s comunes"},"content":{"rendered":"<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00bfTe has dado cuenta que cuando nos encontramos trabajando en la plataforma de WhatsApp Web surgen diferentes problemas? \u00bfSe detienen los mensajes? \u00bfNo te descargan las im\u00e1genes? \u00bfNo te llegan las notificaciones?<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Muchas veces nos surgen una serie de problemas que no sabemos c\u00f3mo corregir, especialmente, si nos encontramos enviando o trabajando en una campa\u00f1a de marketing que necesita ser enviada de manera inmediata.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<blockquote>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">\u00a1No te preocupes m\u00e1s!<\/span><\/p>\n<\/blockquote>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Sabemos que la app de mensajer\u00eda n\u00famero uno en el mercado: WhatsApp, te permite acceder a su versi\u00f3n \u201cWeb\u201d al momento de <strong>escanear el c\u00f3digo QR<\/strong> desde la pantalla de tu celular. Esta opci\u00f3n de WhatsApp Web funciona como una especie de \u2018espejo\u2019 de la versi\u00f3n m\u00f3vil para que los usuarios tengamos un mayor espacio y facilidad al momento de comunicarnos con nuestros clientes o establecer nuestras campa\u00f1as de marketing. Las cuales, se hacen tediosas cuando las automatizamos desde el mismo celular.<\/span><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Por ello, en el siguiente art\u00edculo te presentaremos una lista de los errores m\u00e1s comunes que suelen ocurrir dentro de WhatsApp Web junto a sus soluciones.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\"> <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2400\" src=\"https:\/\/atrevete.academy\/blog\/wp-content\/uploads\/2020\/10\/computer-or-laptop-me-whatsapp-kaise-chalaye.png\" alt=\"\" width=\"643\" height=\"402\" srcset=\"https:\/\/atrevete.academy\/blog\/wp-content\/uploads\/2020\/10\/computer-or-laptop-me-whatsapp-kaise-chalaye.png 643w, https:\/\/atrevete.academy\/blog\/wp-content\/uploads\/2020\/10\/computer-or-laptop-me-whatsapp-kaise-chalaye-300x188.png 300w\" sizes=\"auto, (max-width: 643px) 100vw, 643px\" \/><\/span><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_73 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Tabla de contenidos<\/p>\n<label for=\"ez-toc-cssicon-toggle-item-69a51bde7d737\" class=\"ez-toc-cssicon-toggle-label\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input type=\"checkbox\"  id=\"ez-toc-cssicon-toggle-item-69a51bde7d737\"  aria-label=\"Alternar\" \/><nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/atrevete.academy\/blog\/whatsapp-web-resuelve-tus-problemas-mas-comunes\/#Errores_comunes_que_ocurren_en_WhatsApp_Web\" title=\"Errores comunes que ocurren en WhatsApp Web\u00a0\">Errores comunes que ocurren en WhatsApp Web\u00a0<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/atrevete.academy\/blog\/whatsapp-web-resuelve-tus-problemas-mas-comunes\/#1_Sin_conexion_en_WhatsApp_Web\" title=\"1. Sin conexi\u00f3n en WhatsApp Web\">1. Sin conexi\u00f3n en WhatsApp Web<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/atrevete.academy\/blog\/whatsapp-web-resuelve-tus-problemas-mas-comunes\/#2_Dificultades_con_las_fotos_y_videos\" title=\"2. Dificultades con las fotos y videos\">2. Dificultades con las fotos y videos<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/atrevete.academy\/blog\/whatsapp-web-resuelve-tus-problemas-mas-comunes\/#3_Navegador_incompatible\" title=\"3. Navegador incompatible\">3. Navegador incompatible<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/atrevete.academy\/blog\/whatsapp-web-resuelve-tus-problemas-mas-comunes\/#4_Sesion_abierta_en_diferentes_ordenadores\" title=\"4. Sesi\u00f3n abierta en diferentes ordenadores\">4. Sesi\u00f3n abierta en diferentes ordenadores<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/atrevete.academy\/blog\/whatsapp-web-resuelve-tus-problemas-mas-comunes\/#5_No_te_llegan_las_notificaciones\" title=\"5. No te llegan las notificaciones\">5. No te llegan las notificaciones<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Errores_comunes_que_ocurren_en_WhatsApp_Web\"><\/span><span style=\"font-weight: 400;\">Errores comunes que ocurren en WhatsApp Web<\/span><span style=\"font-weight: 400;\">\u00a0<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><span class=\"ez-toc-section\" id=\"1_Sin_conexion_en_WhatsApp_Web\"><\/span><span style=\"font-weight: 400;\">1. Sin conexi\u00f3n en WhatsApp Web<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Hay que tener en cuenta que WhatsApp Web debe estar siempre conectada a la app del celular. Que, si tu celular pierde conexi\u00f3n, ya sea porque se te acabaron los megas o porque el wifi este fallando, te aparecer\u00e1 un mensaje en amarillo, normalmente.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">En este mensaje te notificar\u00e1 que tu celular se ha desconectado por falta de internet. Para ello, revisa la conexi\u00f3n desde tu celular, una vez solucionado el problema desde tu m\u00f3vil; regresa a la web y ver\u00e1s que el ordenador se habr\u00e1 conectado autom\u00e1ticamente.\u00a0\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Si es el caso que tu laptop o PC ha perdido conexi\u00f3n a internet, el mensaje que se emita te especificara que ha sucedido desde tu ordenador. Nuevamente, cerci\u00f3rate que tu internet est\u00e1 correcto y WhatsApp Web autom\u00e1ticamente se solucionara.\u00a0\u00a0<\/span><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"2_Dificultades_con_las_fotos_y_videos\"><\/span><span style=\"font-weight: 400;\">2. Dificultades con las fotos y videos<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Otro de los errores comunes que surgen en esta web es que las fotos, im\u00e1genes o videos que se descargan desde el ordenador no se descargan en tu celular, salvo que tengas un m\u00f3vil con sistema IOS que autom\u00e1ticamente se descarga.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Ten en cuenta que cuando descargas una imagen o video desde cualquier de tus gadgets, no significa que aparecer\u00e1 en ambos. Debes hacerlo manualmente en cada dispositivo.<\/span><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"3_Navegador_incompatible\"><\/span><span style=\"font-weight: 400;\">3. Navegador incompatible<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">No es uno de los errores m\u00e1s comunes dependiendo del tipo de buscador que utilices, pero si suele suceder. Sucede que WhatsApp Web est\u00e1 habilitado para abrir su portal digital en cualquiera de sus navegadores aliados como Google Chrome, Safari, Mozilla, Opera y Microsoft Edge (navegador desactivado en varios pa\u00edses).<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">En el caso que no hagas uso de ninguno de estos buscadores, es preferible y recomendable que descargues alguno de ellos para poder hacer uso de WhatsApp Web sin ning\u00fan tipo de problemas.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"> <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2401\" src=\"https:\/\/atrevete.academy\/blog\/wp-content\/uploads\/2020\/10\/WhatsAppWeb.jpg\" alt=\"\" width=\"1000\" height=\"600\" srcset=\"https:\/\/atrevete.academy\/blog\/wp-content\/uploads\/2020\/10\/WhatsAppWeb.jpg 1000w, https:\/\/atrevete.academy\/blog\/wp-content\/uploads\/2020\/10\/WhatsAppWeb-300x180.jpg 300w, https:\/\/atrevete.academy\/blog\/wp-content\/uploads\/2020\/10\/WhatsAppWeb-768x461.jpg 768w, https:\/\/atrevete.academy\/blog\/wp-content\/uploads\/2020\/10\/WhatsAppWeb-696x418.jpg 696w, https:\/\/atrevete.academy\/blog\/wp-content\/uploads\/2020\/10\/WhatsAppWeb-700x420.jpg 700w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"4_Sesion_abierta_en_diferentes_ordenadores\"><\/span><span style=\"font-weight: 400;\">4. Sesi\u00f3n abierta en diferentes ordenadores<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">WhatsApp tiene una limitaci\u00f3n que le permite al usuario abrir su plataforma en solo 1 navegador a la vez, con fines de seguridad. Si necesitas abrir tu cuenta en otra plataforma que no sea en la que sueles trabajar, te aparecer\u00e1 un mensaje similar a este: \u201cWhatsApp est\u00e1 abierto en otra computadora o navegador\u201d.<\/span><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">En este caso, la misma plataforma te brinda la opci\u00f3n de cerrar tu sesi\u00f3n en el \u00faltimo navegador que se abri\u00f3 para poder darte la opci\u00f3n de trabajar en uno nuevo, desde el celular.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><span class=\"ez-toc-section\" id=\"5_No_te_llegan_las_notificaciones\"><\/span><span style=\"font-weight: 400;\">5. No te llegan las notificaciones<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Siempre cerci\u00f3rate que los chat o grupos con los que buscas conversar no se encuentren silenciados, porque esta es una de las opciones por las que no suelen aparecer notificaciones en WhatsApp Web. De lo contrario, si este no es tu caso, puede que t\u00fa mismo navegador est\u00e9 ocultando las notificaciones y deber\u00e1s habilitarlo manualmente.<\/span><\/p>\n<p><em><span style=\"font-weight: 400;\">Referencias tomadas y adaptadas de TreceBits.<\/span><\/em><\/p>\n<p><a href=\"https:\/\/atrevete.academy\/curso-social-selling\/\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-2284 size-full\" src=\"https:\/\/atrevete.academy\/blog\/wp-content\/uploads\/2020\/09\/Banner-Social-Selling.jpg\" alt=\"\" width=\"1920\" height=\"960\" srcset=\"https:\/\/atrevete.academy\/blog\/wp-content\/uploads\/2020\/09\/Banner-Social-Selling.jpg 1920w, https:\/\/atrevete.academy\/blog\/wp-content\/uploads\/2020\/09\/Banner-Social-Selling-300x150.jpg 300w, https:\/\/atrevete.academy\/blog\/wp-content\/uploads\/2020\/09\/Banner-Social-Selling-1024x512.jpg 1024w, https:\/\/atrevete.academy\/blog\/wp-content\/uploads\/2020\/09\/Banner-Social-Selling-768x384.jpg 768w, https:\/\/atrevete.academy\/blog\/wp-content\/uploads\/2020\/09\/Banner-Social-Selling-1536x768.jpg 1536w, https:\/\/atrevete.academy\/blog\/wp-content\/uploads\/2020\/09\/Banner-Social-Selling-696x348.jpg 696w, https:\/\/atrevete.academy\/blog\/wp-content\/uploads\/2020\/09\/Banner-Social-Selling-1068x534.jpg 1068w, https:\/\/atrevete.academy\/blog\/wp-content\/uploads\/2020\/09\/Banner-Social-Selling-840x420.jpg 840w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u00bfTe has dado cuenta que cuando nos encontramos trabajando en la plataforma de WhatsApp Web surgen diferentes problemas? \u00bfSe detienen los mensajes? \u00bfNo te descargan las im\u00e1genes? \u00bfNo te llegan las notificaciones? Muchas veces nos surgen una serie de problemas que no sabemos c\u00f3mo corregir, especialmente, si nos encontramos enviando o trabajando en una campa\u00f1a [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":2402,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[19,20],"tags":[],"class_list":{"0":"post-2399","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-emprendimiento","8":"category-redes-sociales"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>WhatsApp Web: Los problemas m\u00e1s comunes - BLOG |<\/title>\n<meta name=\"description\" content=\"Reconoce los cinco problemas m\u00e1s comunes dentro de WhatsApp Web y aprende como solucionarlos para evitar cualquier tipo de retraso en tu empresa.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/atrevete.academy\/blog\/whatsapp-web-resuelve-tus-problemas-mas-comunes\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"WhatsApp Web: Los problemas m\u00e1s comunes - 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